Blog•
on February 7th, 2011•
I am a big fan of GoDaddy for their services and customer support. I have used GoDaddy since 2008 and have a number of domains and hosting arrangements with the company. They have been a great service provider and I have had fewer problems with GoDaddy than with other service providers.
But I am very disappointed in their advertising. In fact, I’m embarrassed because I recommend GoDaddy to nearly all of my clients. As their customer, I am in essence paying for their ads. At least I can rest assured that they are not paying an advertising agency a ridiculous sum of money. Or at least I hope not. Because it doesn’t take an ad agency to say “Hmm, let’s feature half-naked women. That sells well.” A 5 year old could recommend that.
Look at companies like Chick-Fil-A. They found a group (cows) who have a vested interest in their product. Humor is at the forefront of every advertisement. And Chick-Fil-A has been riding on this idea for years. It has been a huge success that took thought and creativity.
Any moron can put a half-naked girl on an ad. Beer companies have been doing it forever. It works. Sex sells. But the GoDaddy ads just don’t even make sense. Are you all of a sudden going to get hot ladies if you purchase a domain name? The ads don’t tell what the company does at all.
GoDaddy is a company offering intelligent products and services. Maybe they could figure out how to create complimentary advertisements.
Blog, Video•
on January 17th, 2011•
Here is a video I put together walking you through the process of setting up a WordPress website using GoDaddy.com.
This video takes you through the following steps:
- Searching for an unused domain name.
- Purchasing that domain name.
- Purchasing WordPress-specific hosting.
- Setting up the hosting plan and connecting it to the purchased domain name.
- Signing into the administration area of your new WordPress website or blog.
This is a small selection from a longer video. The full video takes you through the basic functions within WordPress. Learn how to edit a page or a post and learn how to create a new page.
If you would like to see the full video, please email me – erik@eprcreations.com. Or, you can subscribe to The Entrepreneur School and watch Lecture 6.6 where this entire video is posted.
In working on websites for a number of different clients, I have worked within quite a few of the hosting companies out there. In this blog, I want to highlight three of these companies and offer my opinions on each one:
GoDaddy
GoDaddy.com
GoDaddy is my favorite hosting company out there. Their customer service is excellent (I have called a lot), their prices are competitive, and they make things very easy for web developers. My only real complaint (other than their trashy advertising) is that some of my clients have experiences brief down times of their websites as GoDaddy’s servers go down. This is extremely rare though and I haven’t seen this happen in the last 4 months.
GoDaddy’s customer service is fast and they usually provide the answer that I need. The representatives are based out of the USA. For prices, type in “GoDaddy Promo Codes” into Google and you will find an array of price-saving coupons. And for making things easy, they have hosting products specific to WordPress where you really don’t need to know anything about setting up a WordPress site to be up and running in no time.
Hostway
http://www.hostway.com/
I have used Hostway hosting for a number of sites. Overall, this is a pretty good company. They have just upgraded their user interface design to make their site easier to navigate. One time, I needed to upgrade to the latest version of PHP, and they were helpful in making that happen. It seems as though every time I have called Hostway, I am connected to a representative in India. At times, there has been a small language or understanding barrier, but overall, their representatives are very knowledgeable and helpful.
Register.com
http://www.register.com/
I don’t have one nice thing to say about Register.com. They are more expensive than the competition and their customer service is horrendous. During a recent problem I had on one of my client’s sites, I called Register.com 8 times. Of those 8 calls, the representative got my phone number and said they would call me back within 2 hours. I only received 1 call back out of those 8 promises.
Recently, Register.com attempted to move one of my sites from one hosting area to another. They promised they could make this happen. Turns out, their tech team couldn’t do it and my site ended up being down for a whole week. During this process, they forgot to move the SSL certificate I had with the website and so a few weeks later, my site was down 4 days again while they fixed that. They also tried to get me to pay for their mistake.
Register.com’s support staff is based out of Nova Scotia I believe. They are an hour ahead of Eastern Time. I have probably spoken to half of their support staff by this point and have only been impressed by a few of them.
Overall, you are not getting your moneys worth with Register.com. If I can help it, I don’t ever plan to use them again. They have caused me enormous stress and anguish.
I would enjoy hearing your thoughts on different hosting companies in the comment box below.
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