User Can’t Access Google Analytics Account
I just ran into the issue of not being able to access the Google Analytics data to which a client provided to me. I have numerous other Analytics accounts showing in my Google Account, but for some reason this one would not show up.
The solution actually ended up being frustratingly easy. Here it is:
- Even if your Gmail account email address is all lowercase (your.email@gmail.com), your analytics account may be set up as both upper & lowercase (Your.Email@gmail.com).
- If your Google Analytics account is a mix of both upper and lowercase, and you try to receive access to someone’s account, it will not work, it must match exactly.
- The way to check this is to sign into your Google Analytics profile – www.google.com/analytics
- Click on Settings in the upper right-hand corner of the page.
- On the next page, you will see the email address as Google Analytics sees it.
- This is the email address to provide someone who is attempting to give you access to view their website analytics.
If you have any trouble, let me know in the comment box below.
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